Terms and Conditions

By placing a reservation with Denver Limo Corp.  you acknowledge and expressly agree to the following policies, terms and conditions and further expressly authorize Denver Limo Corp.  to charge your credit card in full for all charges relating to your reservation, including, but not limited to:

  • Charging your credit card in full for the reservation should you be considered a no-show
  • Vehicle cleaning or damage

Service is deemed rendered, whether you enter the vehicle or not, when the cancellation period is reached.

Airport Arrival Transfer Wait Time

On all airport arrival reservations, you will be considered a no-show after 45 minutes (60 minutes for International Arrivals requiring Customs Clearance) past your flights arrival time. If you have not met your Chauffeur or contacted Denver limo Corp. by phone, you will be charged in full for the reservation. To avoid being charged as a no-show, do not leave your location without contacting Denver limo Corp Office (303)257-9090 by phone.

Requests for additional stop(s) on Airport Transfers, for sedans, vans SUV’s and stretches, will be charged $10.00/stop. Stops are a maximum of 10 minutes. Additional time will be charged at $1.00/minute. Limos/ Limo Buses additional stop(s) will be charged $25.00 for the first 10 minutes and $2.50 for each additional minutes.

Update of Airport Transfer Arrival Times

We update all flight arrival times when a correct flight number or tail number is provided, but the update is only as reliable as the information we are provided by the Airline or passenger(s). 

Deposits

A credit card is needed to hold all reservations. We accept Visa, MasterCard, and American Express. For proms and New Year’s, a 3 hour non-refundable deposit is required at time of booking.

Cancellation Policy

All deposits are non-refundable if client cancels. All charges are non-refundable. See Cancellation terms and conditions.

  • For cancellations made outside of 15 days from pickup date will accrue no additional costs.
  • For cancellations made within 15 days from pickup date, Customer will be charged 50% of Vehicle Revenue cancelled.
  • For cancellations made within 7 days from pickup date, Customer will be charged 75% of Vehicle Revenue cancelled.
  • For cancellations made within 72 hours from pickup time will charge full vehicle Revenue.

Change Policy

Changes should not be made with your Chauffeur. All changes must be made by calling Denver limo Corp at 303-257-9090.

Point to Point Transfers

We provide up to a 15 minute grace period at pick-up before wait time charges apply at the hourly rate of the vehicle + 20% gratuity billed in half-hour increments (1 hour for Limo Buses/ Limousines ). Point A to Point B Transfers are without any stops.

Rate Changes

All Rates are subject to audit after order completion. This audit includes actual tolls, parking fees, additional stops, etc. Minimum posted number of hours is only the minimum number of hours for which we will accept an order, not the final charges, which will be based on the actual time used.

Rates are billed, including, applicable fees and tolls, any current Fuel Surcharge(s) and a 20% Chauffeur gratuity. If you choose to provide an additional cash gratuity it is at your sole discretion and would be in addition to the 20% you have already paid for.

An 8.5 % fuel charge will be added to the total hourly charge and 1.2% admin fee.

Surcharges

All out of pocket charges, including, but not limited to meet and greet , road tolls, parking, airport fees and luggage carts will be billed to the client. 
Early morning fee of $15.00 applies between the hours of 2:00 am – 5:00 am

Termination of any Reservation by Denver Limousine Corp

Denver limo corp reserves the right to terminate any reservation without refund, if the Chauffeur or Denver Limo Corp. dispatcher feels that the Renter and or Party of the Renter is putting the Chauffeur or vehicle in any danger of injury or damage. Additionally, if the Renter and or Party of the Renter are in the possession of any illegal material and or illegal substances, this service will be terminated immediately and charged at the full amount of the reservation, without exception.

Denver Limo Corp. reserves the right to return renting party and its passenger(s) to the original pick up point or to drop the renting party at any safe location due to the above infractions.

Uncontrollable Acts, Acts of God and/or Acts of Mother Nature

Denver Limo Corp. is not responsible for acts of God, acts of Mother Nature and or circumstances that are beyond our control including, but not limited to traffic congestion, road closures, accidents, flight delays, weather delays, or road closures.

Vehicle Damage/Cleaning

The Party paying for the Reservation is responsible for all damages and or cleaning charges incurred, including but not limited to:

  • Vomit/Sickness ($300/Incident for Cleaning Fee)
  • Broken/Missing Glassware ($15.00/glass)
  • Burns ($500/ Incident for Replacement or Repair)
  • Upholstery Tears ($500-1,000/Incident for Replacement or Repair)
  • Opening a Car Door into another Vehicle or Stationary Object
  • Actual amount will be billed per repair fee and time out of service for the vehicle.

Lost or Damaged Items

Denver Limo Corp. is not responsible for items that are left in the vehicle, lost or damaged. Denver Limo Corp. reserves the right to charge a delivery fee for returning lost items if found.

Drug-Alcohol Policy

Minors

All passengers must be 21 years of age or older to have any alcohol in the limo at anytime. If at anytime during the course of service, any Passenger that consumes too much alcohol or other illegal substances and is behaving in a destructive or uncontrollable manner shall be notified by the Chauffeur that the services shall be immediately terminated. The Chauffeur shall end services at the point of infraction. All monies and cost of service shall be forfeited and the Chauffeur shall collect any additional fees due to damage or neglect.

Smoking

Absolutely No Smoking is allowed in the limousine.

Inspection

Limousines shall be inspected by Chauffeur before the trip and
Passenger if so desired shall be verified by signing party at time of pick
up. If for any reason the limousine is damaged during service the signing
party will be responsible for complete cost of repair and or replacement.

Weapons

Absolutely No Weapons of any kind are allowed in the limousine. Chauffeur shall end service at point of infraction. All monies and cost of service shall be forfeited and the Chauffeur shall collect any additional fees due to damage or neglect.

Advertised rates are based on trips between airports and downtown metropolitan area locations in an economy class vehicle. Rates do not include additional charges that may be applicable, such as charges for tolls, extra stops, parking fees, telephone usage, pets, extra in-car bags, car seats, waiting time, or custom requests. Economy pricing may not be available at all times during the day or during certain weather conditions. Advertised rates only apply for bookings made on that day.

DBA: Limos Of Denver
Palm Music Corp.